Privacy Policy

Last updated: August 28, 2026

1. Introduction

This Privacy Policy explains how Software4All ("we", "us") collects, uses, and protects your personal data when you use our website and the ShortsForge AI software (the "Service"). We are committed to handling your data responsibly and in accordance with applicable data protection laws, including the GDPR where it applies.

2. Data We Collect

  • Order data: name, email address, purchased access period (number of days), amount paid, order ID, and order status — collected when you place an order.
  • Payment data: payments are processed by our payment partners. We do not store your card numbers or full payment credentials on our servers.
  • Technical data: basic server logs (IP address, browser type, pages visited) used for security and troubleshooting.
  • Session data: a session cookie that keeps your shopping cart working.

3. How We Use Your Data

  • To process orders and deliver your license and access details;
  • To provide customer support and respond to inquiries;
  • To send transactional emails about your order (we do not send marketing emails without your consent);
  • To secure and improve the Service.

4. Legal Bases

We process your data to perform the contract when you purchase access (Art. 6(1)(b) GDPR), to comply with legal obligations such as accounting (Art. 6(1)(c)), and on the basis of our legitimate interest in securing and improving the Service (Art. 6(1)(f)).

5. Your Videos

Videos you process with the software are used solely to generate your shorts. We do not sell, publish, or use your video content for any other purpose. Processed files are retained only as long as technically necessary to deliver the results to you.

6. Cookies

We use a strictly necessary session cookie to operate the shopping cart and checkout. We do not use advertising or cross-site tracking cookies on this website.

7. Sharing Your Data

We share data only with:

  • Payment processors — to complete your purchase;
  • Hosting and infrastructure providers — to run the website and software;
  • Authorities — where required by law.

We never sell your personal data.

8. Data Retention

Order records are kept as long as required for accounting and legal purposes. Server logs are kept for a short rolling period. Session cookies expire within 24 hours.

9. Your Rights

Depending on your location, you have the right to:

  • Access the personal data we hold about you;
  • Request correction or deletion of your data;
  • Object to or restrict certain processing;
  • Receive your data in a portable format;
  • Lodge a complaint with your local data protection authority.

10. Security

We use appropriate technical and organizational measures to protect your data, including encrypted connections (HTTPS) and restricted access to order records. No method of transmission or storage is 100% secure, but we work to protect your data to the best available standard.

11. Children

The Service is not directed at children under 16, and we do not knowingly collect their data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest version. Significant changes will be announced on this page.

13. Contact

For any privacy questions or requests, contact us at support@software4all.com.